Professional Certificate in Healthcare Management

Develop managerial skills to make a meaningful impact on patient care.

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Course Date


May 11, 2023

Course Duration


6 months, online
5–7 hours per week

Course Fee


US$8,450 US$7,183 or get US$500 off with a referral

Course Information Flexible payment available
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Develop Managerial Skills for an Evolving Healthcare Ecosystem

Healthcare managers are at the forefront of a rapidly evolving industry, overseeing day-to-day operations and making decisions that move their organizations closer to a new reality of quality-driven, value-based care. To help today’s organizations meet the health needs of future generations, healthcare managers must have a practical understanding of the industry and possess a unique set of capabilities in management, leadership and cross-functional collaboration.

If you are ready to level up your skills to take on the challenges of the healthcare ecosystem, the Professional Certificate in Healthcare Management from the Rice Glasscock School of Continuing Studies will help you prepare for a future in healthcare management and advance your career in an in-demand field.


Medical and health services manager ranks #1 among U.S. News & World Report’s best business jobs in 2023.

Source: U.S. News & World Report


Medical and health services manager ranks #15 among the 20 fastest-growing occupations over the next decade.

Source: U.S. Bureau of Labor Statistics

What You Will Learn

  • Learn the essentials to effectively manage healthcare-focused teams.
  • Understand how to leverage data to inform decision-making and healthcare strategies.
  • Gain fundamentals in finance and budgeting to ensure the financial well-being of a healthcare organization or function.
  • Learn the role and application of marketing in effectively providing healthcare products and services.
  • Discover the importance of innovation and venture capital in driving healthcare objectives within an organization.
  • Understand regulatory frameworks and considerations for leading and managing within the healthcare industry.

Who Is This Program For?

  • Experienced healthcare managers seeking a big-picture understanding of the healthcare ecosystem that they can leverage to drive quality improvement, lead cross-functional teams, improve the standards of patient care and achieve positive health outcomes.
  • Aspiring healthcare managers currently serving as individual contributors, including RNs, lab assistants, care coordinators and business analysts, who are interested in developing their managerial skills in order to design better patient care solutions, effectively managing cross-functional teams and improving processes that facilitate the day-to-day activities of a healthcare organization.

Program Highlights

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Faculty Expertise

Gain unique insights from faculty with expertise in healthcare management and international health law.

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Industry-Specific Knowledge

Develop knowledge of management practices for healthcare covering leadership, innovation, finances, law and more.

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Interactive Learning

Engage in problem-solving and exchange perspectives through case studies and peer discussions.

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Real-World Application

Design a quality improvement plan for a healthcare organization in a final capstone project.

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Management Playbook

Create a playbook of assignments demonstrating your proficiency in program concepts and their applications.

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Professional Development

Participate in professional development opportunities to enhance your understanding of the industry and refine your interests.

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Distinguish yourself with a certificate from Rice and earn 13 continuing education units (CEUs).

Program Curriculum

    Understand the case for value-based healthcare and explore the attributes of successful leadership in today’s healthcare ecosystem.

    • Module 1: Leadership Challenges
    • Module 2: Understanding Value
    • Module 3: The Self-Aware Leader
    • Module 4: Leading Teams
    • Module 5: Zero-Harm and High-Reliability Organizations
    • Module 6: Quality: Patient-Centered Care and Clinical Integration 

    Discover a tried-and-true approach for creating consistently effective patient care and gain a set of frameworks that enable an organization to improve efficiency, identify problems, reduce errors and monitor financial health.

    • Module 7: Quality: Evidence-Based Care and Population Health
    • Module 8: Quality Improvement Projects and Tools
    • Module 9: Lean Six Sigma and Root Cause Analysis
    • Module 10: Financial Accounting
    • Module 11: Managerial Accounting
    • Module 12: Finance 

    Dive into the day-to-day needs of a healthcare organization, including data privacy, financial planning, innovation, marketing, staffing and ethics and discover how effective management builds long-term value.

    • Module 13: Budgeting
    • Module 14: Healthcare Information
    • Module 15: Marketing
    • Module 16: Innovation
    • Module 17: Human Resources
    • Module 18: Ethics

    Learn proactive approaches to shielding your organization from risk and liability.

    • Module 19: Health Law
    • Module 20: Professional Liability
    • Module 21: Healthcare Policy
    • Module 22: Strategy
    • Module 23: Leading Organizations
    • Module 24: Capstone Project

Note: Session topics are subject to change at the discretion of the Rice University's Susanne M. Glasscock School of Continuing Studies.

Case Studies and Industry Examples

Throughout the program, you will use case studies and industry examples to explore managerial concepts and tools on a deeper level.

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Acute Coronary Syndrome in the ED

Examine an emergency department's (ED's) preparedness to treat acute coronary syndrome.

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Assessing Financial Health

Analyze financial statements to assess the well-being of a healthcare organization.

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Managerial Accounting for Profitability

Evaluate your organization’s profitability and identify how to improve it.

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Making Good Financial Decisions for Your Organization

Leverage financial metrics for decision-making within a healthcare organization.

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Professional Liability

Assess organizational risk and recommend preventative actions.

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Responding to Medical Errors

Apply the principles of high reliability to respond to medical errors.

Redonda Vaught Care

Use a fishbone diagram to conduct a causal analysis of a sentinel event.

Professional Development

Stepping into a career in healthcare management requires a variety of skills, both hard and soft. This program offers you a series of opportunities to enhance your professional development through Emeritus, our learning collaborator for this program. Program leaders and a career coach will be available to help you achieve your learning goals and offer guidance on competencies you wish to develop further.

  • Two hours of live support with an executive coach and mentorship support hours.
  • One hour of live peer networking to meet others in the program, discuss industry topics, or brainstorm ideas and solutions related to experiences you share.
  • Two hours of optional professional development activities.

Program Faculty

Faculty Member Edward Kroger

Edward Kroger

Lecturer in Management, Healthcare, Rice University

Edward Kroger graduated from Baylor University in 1981 and began medical school at the age of 19. Upon graduation from the University of Texas Southwestern Medical School in Dallas, he completed an internship in internal medicine before taking a three-year leave of absence to attend the University of Texas School of Law... More info


Example image of certificate that will be awarded after successful completion of this program


Get recognized! Upon successful completion of this program, Rice grants a certificate of completion to participants. This program is graded as a pass or fail. Participants must receive 75 percent to pass and obtain a certificate of completion.

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Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Rice University's Susanne M. Glasscock School of Continuing Studies.


  • How do I know if this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email, and a dedicated program advisor will follow-up with you very shortly.

    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page, as well as in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at the ID mentioned above.

    Note that, unless otherwise stated on the program web page, all programs are taught in English and proficiency in English is required.

    What other dates will this program be offered in the future?

    Check back to this program web page or email us to inquire if future program dates or the timeline for future offerings have been confirmed yet.

  • How much time is required each week?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page.

    How will my time be spent?

    We have designed this program to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities including:

    • Engaging with recorded video lectures from faculty
    • Attending webinars and office hours, as per the specific program schedule
    • Reading or engaging with examples of core topics
    • Completing knowledge checks/quizzes and required activities
    • Engaging in moderated discussion groups with your peers
    • Completing your final project, if required

    The program is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please email us if you need further clarification on program activities.

    What is it like to learn online with the learning collaborator, Emeritus?

    More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner the cost of which is already included in the overall course fee of the course.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.

    How do I interact with other program participants?

    Peer learning adds substantially to the overall learning experience and is an important part of the program. You can connect and communicate with other participants through our learning platform.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what will be required before you enroll. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please email us if you need further clarification on any specific program requirements.

    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile.
    The digital certificate will be sent approximately two weeks after the program once grading is complete.

    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.

    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.

    How long will I have access to the learning materials?

    You will have access to the online learning platform and all the videos and program materials for 12 months following the program start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment or technical requirements are there for this program?

    Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files and transcripts.

    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access program content from a desktop, laptop, tablet, or mobile device.

    Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you may view them later.

  • Can I still register if the registration deadline has passed?

    Yes, you can register up until seven days past the published start date of the program without missing any of the core program material or learnings.

    What is the program fee, and what forms of payment do you accept?

    The program fee is noted at the top of this program web page and usually referenced in the program brochure as well.

    • Flexible payment options are available (see details below as well as at the top of this program web page next to FEE).
    • Tuition assistance is available for participants who qualify. Please email

    What if I don’t have a credit card? Is there another method of payment accepted?

    Yes, you can do the bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us for details.

    I was not able to use the discount code provided. Can you help?

    Yes! Please email us with the details of the program you are interested in, and we will assist you.

    How can I obtain an invoice for payment?

    Please email us your invoicing requirements and the specific program you’re interested in enrolling in.

    Is there an option to make flexible payments for this program?

    Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.

    How can I obtain a W9 form?

  • Time of Refund Request

    • Within 21 days after course commencement
    • 22 to 45 days after course commencement
    • More than 45 days after course commencement

    Amount Refunded

    • Full refund of course fee (assuming no prior course deferral)
    • 50% of course fee (assuming no prior course deferral)
    • No refund of course fee

Early registrations are encouraged. Seats fill up quickly!

Flexible payment options available. Learn more.